Home
Contact us
Policies
Diagnostics
Complaints & Compliments
Training
Online Courses
Literacy
Numeracy
ECDL
Customer Service NVQ
A1 Assessor Award
Food Hygiene
E-Courses
Tailored Training
Sage
Training
Professional Courses
Web & Graphics
Photoshop CS4 Introduction
Photoshop CS4 Advanced
HTML
PHP Introduction
PHP Advanced
Security Courses
SIA Close Protection
SIA Door Supervision
SIA CCTV [Public Space Surveillance]
Teaching Qualifications
Preparing To Teach in Life Long Sector
Delivering Conflict Management
First Aid Courses
First Aid at Work
Level 2 Emergency First Aid at work (EFAW)
Health & Safety
Level 2 Health and Safety in the Workplace
National Certificate for Personal License Holders (NCPLH)
Fire Marshall/Warden Training
Manual Handling Training
Personal Safety
Disengagement and Physical Interventions Training
Unarmed Combat
Online shop
Cisco
Courses
Voice
CCENT
CCNA Voice
CCNP Voice
CCIE Voice
Storage Network
CCENT
CCNA
CCNP
CCIE Storage Networking
Service Provider
CCENT
CCNA
CCIP
CCIE Service Provider
Network Security
CCENT
CCNA Security
CCSP
CCIE Security
Design
CCENT
CCNA
CCDP
CCDE
CCDA
Routing & Switching
CCENT
CCNA
CCNP
CCIE
Wireless
CCENT
CCNA Wireless
CCNP Wireless
CCIE Wireless
Exams
Certification
City & Guilds
ECDL
Food Hygiene
Pearson Vue
Prometric
Career Services
CV Help
Career Advice
CV Writing
Interview Skills
Job Search
IT Services
Business Maintenance
Business IT Service
Home IT Service
Cisco Product Catalog
Company
Intech Centre
About us
Partners
Career
News
Centre Facilities
Contact us
Map
Home
Complaints & Compliments
Saturday, 19 May 2012
Complaints & Compliments
Your feedback is important to us, we want the services we provide to be the best possible and that’s why your feedback is important to us.
You may feel unhappy with the service you receive or you may want to make a suggestion that helps us improve it.
We also hope that there are times when we do something well.
Complaints
We recognise that everyone has a right to make a complaint and we can learn valuable lessons from them - Your complaint may well improve things for everyone.
Please see our
complaints policy
for further information.
Compliments
We would like to know when you have been impressed or pleased with our service. We can use these examples to share best practice amongst our staff. In addition, compliments can help boost morale and can encourage our staff to provide an excellent service again.
Full Name (*)
Please enter your full name.
Email (*)
Invalid email entered
Phone Number
Invalid Input
Type (*)
Complaint
Compliment
Please choose type
Status (*)
Learner
NextStep Client
Test Candidate
Other
Please choose your status
Area (*)
Staff
Operation
Centre Facilities
Other
Please choose area
Comments (*)
Please enter a comment
Invalid Input
Learner
Portal
Complaints & Compliments
Policies
Diagnostics