Complaints & Compliments

Your feedback is important to us, we want the services we provide to be the best possible and that’s why your feedback is important to us.
You may feel unhappy with the service you receive or you may want to make a suggestion that helps us improve it.
We also hope that there are times when we do something well.
Complaints

We recognise that everyone has a right to make a complaint and we can learn valuable lessons from them - Your complaint may well improve things for everyone.
Please see our complaints policy for further information.

Compliments

We would like to know when you have been impressed or pleased with our service. We can use these examples to share best practice amongst our staff. In addition, compliments can help boost morale and can encourage our staff to provide an excellent service again.
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