Customer Service NVQ

Overview

If you have formal Customer Service training and qualifications, you're an asset to any modern business. An NVQ in Customer Service lets you strengthen the skills you use to do your job, helps you fill in any training gaps you might have and gain valuable qualifications at the same time.

National Vocational Qualifications (NVQs) are qualifications that demonstrate your ability to do your job. There are no formal examinations. The training is mainly on the job and NVQ assessment is directly related to your performance at work.

The NVQ in Customer Service is a nationally recognised programme, designed by employers to meet the needs of today's businesses. You can tailor-make your own NVQ, allowing you to focus on and develop the Customer Service skills that you use most often.

Qualification

NVQ Customer Service Level 2 qualifications from City & Guilds.

Benefits

• An NVQ in Customer Service lets you show your current employer – and any future employer - that you have reached a recognised, national standard in customer service.
• The qualification helps you to improve your Customer Service skills so that you become more effective and efficient at work.
• The NVQ learning programme lets you fill any skills gaps you have quickly and easily while you work.
• The qualification is flexible. You choose which skills you need to develop to help you in your own job and then follow a tailor-made programme that meets your individual needs.

Cost

Please contact us on 020 7354 5655 or This email address is being protected from spambots. You need JavaScript enabled to view it. to identify whether you qualify for FREE training.

Eligibility

Participants need to be 19 years of age or older for training.

Enrolment

Please give us a call on 020 7354 5655 to make an appointment to see one of our tutors. Please bring a proof of ID, proof of address and proof of benefit (if applicable).